Exchanges:
- If we mistakenly shipped product(s) and it goes against your quiz preferences (size, color, style, etc) we will send you a return shipping label at no cost and in return ship back a corrected replacement product(s) of equal or greater value. For example, this exchange is for if we accidentally sent you a size large apparel item, and you are a medium, which you had on your quiz. Follow this link to start the process - https://birdiebundle.com/products/product-exchange-our-bad
- If we shipped any product(s) that you just don't want or like it for any reason, or the item runs big or small, you can still get a exchange as well. Just ship the item(s) back in new condition with tags and original packaging. You be responsible for the return shipment cost. We will send back a replacement product(s) of equal or greater value in your next bundle. For example, this exchange is for when we sent you a size large apparel item, and you are a large, which you had on your quiz but it just didnt fit right. Follow this link to start the process - https://birdiebundle.com/products/bundle-items-exchange-just-cause
- Note: We currently do not offer full bundle exchanges. See our full bundle return process - (https://birdiebundle.com/products/full-bundle-return)